Revocation for digital media

Disclaimer: The following sample terms and conditions have been prepared by a lawyer (http://rechtsanwalt-schwenke.de). They correspond to the legal requirements of a typical online store directed at consumers. However, you should only use the sample after careful examination and adaptation to your specific business model. The clauses may be inadmissible in certain constellations. If in doubt, seek legal advice.

Information on the right of revocation for consumers regarding the delivery of digital content that is not delivered on a physical data medium (e.g. e-book, software download)

Revocation policy

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of revocation

You have the right to revocation of this contract within fourteen days without giving a reason. The revocation period is fourteen days from the date of conclusion of the contract. To exercise your right of revocation, you must notify us ([Insert: name/company, address of the revocation addressee, telephone number, e-mail address and, if available, the fax number. You can also use the shortcode [woocommerce_en_disclaimer_address_data] for this purpose, and store the address in Settings DE.]) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) informing us of your decision to revocation of this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Folgen des Widerrufs
Wenn Sie diesen Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, einschließlich der Lieferkosten (mit Ausnahme der zusätzlichen Kosten, die sich daraus ergeben, dass Sie eine andere Art der Lieferung als die von uns angebotene, günstigste Standardlieferung gewählt haben), unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet.

Sample revocation form

(If you want to revoke, please fill out this form and send it back)
– To [Insert: name/company, address of the revocation addressee, e-mail address and, if available, the fax number]:
– I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
– Ordered on ()/received on ()
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of communication on paper)
– Date
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(*) cross out the inapplicable parts.